Independent video game developer Digital Homicide Studios on Monday posted a response to its ban from Valve Corporation’s digital distribution platform Steam.
Valve banned the development studio this weekend, after Digital Homicide reportedly initiated legal action against 100 users who had posted negative reviews of its games.
Digital Homicide resorted to lawsuits after Steam failed to resolve abuse issues that had arisen concerning those users of the Steam community, according to the Digital Homicide post. The game developer further accused Valve of ignoring threats posted on Steam’s forums.
Valve has delisted all of Digital Homicide’s games from Steam — including Paranormal Psychosis, Gnarltoof’s Revenge and Krog Wars.
Valve claimed Digital Homicide had been hostile to Steam customers, noting that the lawsuit against Steam users demands approximately $18 million in damages.
The digital distribution platform apparently is sticking with its customers, even if not directly defending their alleged actions.
In its lawsuit, Digital Homicide claims that the defendants’ actions resulted in lost business, among other negative consequences.
User reviews have become a staple of e-commerce in recent years, and that typically means accepting the good with the bad. The question in this case appears to be whether the defendants’ actions constituted cyberbullying or other illegal forms of online harassment.